INGREDIENTS

Do any of your products contain added sugars?

Our Barista Oat, Barista Organic, Barista Regenerative and Everyday Oat contain naturally-occurring sugars which are released from the oats during processing.

Our Chai Concentrate contains partially refined Extra Light Organic granulated sugar

Do you use stevia in your products?

Nope! We do not use Stevia in any of our products.

DO MINOR FIGURES PRODUCTS CONTAIN LACTOSE OR DAIRY?

All of our products are 100% plant-based and do not contain any lactose, dairy, or other animal protein or byproducts. 

Why do you use rapeseed AND sunflower oil in your Oat?

We add small amounts of rapeseed oil to our Barista Oat range (with organic rapeseed in our Barista Oat Organic) as well as in our Everyday Oat range to help create that smooth texture and mouthfeel. Rapeseed oil is low in saturated fats and is a good source of omegas 3, 6, and 9. Our HYPER OAT range contains sunflower oil. The oil we use is GMO-free, and sourced from the UK and northern Europe.

I have a dietary requirement not mentioned here.

If you need more info not provided here, we're always happy to answer questions at info@minorfigures.com.

Are your products Gluten Free?

If you need a product that's Gluten Free, we'd recommend our Barista Regenerative or Everyday Oat.

Sustainability & Ethics

What are your commitments to sustainability?

In addition to being 100% plant-based we are also B Corp Certified. Want to read more? View our B Corp report HERE.

Is Minor Figures an independent brand?

Minor Figures is an independently owned start up. We formed as a company by crowd-funding, and have since grown by partnering with carefully chosen investors, all of whom have a minority share in the company. Our founders control the direction of Minor Figures and everything that we do. The investors are a mix of friends, family, and strategic partners, all of whom help us to scale and reach as many of you as possible.

Is your packaging 100% recyclable?

Our cartons are currently made using Tetra Pak, which is recyclable in some places but not everywhere, so check your local authority’s guidelines on this one. We are also in the process of eliminating all single-use plastic from our shipping packaging, using recyclable alternatives wherever possible.

Where do you grow your oats?

Our oats are sourced from the UK and Northern Europe - we like to keep it as local as possible, but due to the nature of farming cycles and fluctuating availability, we have to switch it up throughout the year. We’re constantly looking to improve our sourcing and minimise our carbon footprint for all our markets globally.

What do you do with your oat residue?

Oat residue is the insoluble fibre that is left as a byproduct of producing our Oat. At the moment, the spent oats used to produce Minor Figures Oat is donated to livestock feed, which avoids the need to chuck them in landfill and reduces the land used for the upkeep of livestock (feed for livestock puts a huge strain on the environment - almost half of all grains and soybeans are grown specifically for the purpose of feeding to livestock).

WHERE TO FIND MINOR FIGURES?

Where can I find Minor Figures products?

Find our Barista Brews and Barista Oat at the following retailers: Sainsbury’s, Ocado, Whole Foods Market, Planet Organic, As Nature Intended, Sourced Market, and Selfridges. You can always find us online at Amazon and on our website, at independent groceries, and served behind the counter in local, specialty coffee shops all around the world

How can I stock Minor Figures products for my shop / café?

Reach out here!

Do you offer wholesale discounts on large orders?

Yes! If you're a shop, café, or distributor looking to make your first order, please get in touch at info@minorfigures.com

Shipping & Delivery

How much is shipping? Can I get free delivery?

We offer free shipping on all orders over £20 in the UK, and a flat rate of £4.99 for orders below.

Shipping is free on all orders containing a BARISTA OAT TASTER PACK

Do you deliver outside the UK?

We don't currently ship outside the UK, but if you send an email to info@minorfigures.com with your location, we can see what options are avaliable near you.  

What couriers do you use?

Most orders are shipped with DHL. Orders containing the Barista Oat Taster Pack, mixed bundles, or Chai 1L subscriptions are fulfilled separately: deliveries in London, Bath, Bristol, Southampton, Portsmouth, and Brighton are handled by Hived, and the rest of the UK is delivered by Royal Mail Next Day.

How long does delivery take?

We aim to dispatch orders placed Monday–Friday (excluding bank holidays) the next business day. Orders placed on weekends are dispatched the following Monday. Most orders arrive within 2–3 business days but in ome remote areas (e.g., Northern Ireland, Scottish Highlands & Islands, Isle of Wight, Scilly Isles) orders may take 3–5 business days.

Will I get a tracking number?

Yes, you’ll receive a dispatch notification email once your order leaves our warehouse. Your tracking number will be sent separately by DHL, Royal Mail, or Hived with a link to track your order.

What happens if I’m not home when delivery is attempted?

If no one is available, the carrier may leave your parcel with a neighbour or at a local depot and leave a note with instructions. They typically make two delivery attempts before returning the parcel to us. You can rearrange delivery through the carrier’s online portal.

What if my order is damaged or incorrect?

Exchanges are accepted only for T-shirts (e.g., wrong size). You’ll be responsible for return shipping and any shipping costs on the replacement.

How do I return an item?

Unfortunately, we’re unable to accept returns on food and drink products, as they are perishable. However, if you experience any issues with your order, we’ll always do our best to make it right. Just get in touch with our team at customercare@minorfigures.com

If you’d like to return an item from the Miscellaneous collection (not food/drink), contact customercare@minorfigures.com with your order number and reason for return within 14 days of dispatch. The item must be in re-saleable condition and, where possible, in original packaging. Return shipping is at your cost.

Can I exchange an item?

Exchanges are accepted only for T-shirts (e.g., wrong size). You’ll be responsible for return shipping and any shipping costs on the replacement.

Ingredients

 

 

Does your Barista & Everyday Oat contain added sugar?

 

Nope! They are sweet thanks to the naturally-occurring sugars found in the oats.

 

Do you use stevia in your products?


The only product containing Stevia is our canned Mocha Barista Brew. Stevia is a calorie-free, plant-based sweetener from natural sources which has been used in South America to flavour drinks for more than 200 years.

 

 

DO MINOR FIGURES PRODUCTS CONTAIN LACTOSE, DAIRY, OR GLUTEN?

All of our products are 100% plant-based and do not contain any lactose, dairy, or other animal protein or byproducts.
Our full product range is not currently gluten-free, so check out the online shop or find Minor Figures cartons in-store to discover our products with a gluten-free claim.

 

 

Why do you use rapeseed/sunflower oil in your Oat?


We add small amounts of rapeseed oil to our Barista Oat range (with organic rapeseed in our Barista Oat Organic) as well as in our Everyday Oat range to help create that smooth texture and mouthfeel. Rapeseed oil is low in saturated fats and is a good source of omegas 3, 6, and 9. Our Barista Brews contain sunflower oil. The oil we use is GMO-free, and sourced from the UK and northern Europe.

 

 

Is Barista Oat suitable for a wide range of dietary requirements?


Our Oats are GMO (genetically-modified)-free and our Barista Oat range is Halal. It is also safe to use for a low iodine diet and routinely tested for mycotoxins.

 

 

Sustainability & Ethics


What are your commitments to sustainability?


In addition to being 100% plant-based we are also B Corp Certified. Want to read more? View our B Corp report HERE.

 

 

Is Minor Figures an independent brand?


Minor Figures is an independently owned start up. We formed as a company by crowd-funding, and have since grown by partnering with carefully chosen investors, all of whom have a minority share in the company. Our founders control the direction of Minor Figures and everything that we do. The investors are a mix of friends, family, and strategic partners, all of whom help us to scale and reach as many of you as possible.

 

 

Is your packaging 100% recyclable?


Our cans and cardboard packaging are fully recyclable. Our cartons are currently made using Tetra Pak, which is recyclable in some places but not everywhere, so check your local authority’s guidelines on this one. 

We are also in the process of eliminating all single-use plastic from our shipping packaging, using recyclable alternatives wherever possible.

 

Where do you grow your oats?


Our oats are sourced from the UK and Northern Europe - we like to keep it as local as possible, but due to the nature of farming cycles and fluctuating availability, we have to switch it up throughout the year. We’re constantly looking to improve our sourcing and minimise our carbon footprint for all our markets globally.

 

 

 

What do you do with your oat residue?


Oat residue is the insoluble fibre that is left as a byproduct of producing our Oat. At the moment, the spent oats used to produce Minor Figures Oat is donated to livestock feed, which avoids the need to chuck them in landfill and reduces the land used for the upkeep of livestock (feed for livestock puts a huge strain on the environment - almost half of all grains and soybeans are grown specifically for the purpose of feeding to livestock).

 

 

 

Is your coffee certified Fairtrade?


No, but it’s fairer than Fairtrade. That sounds like hot air, but it’s not - and we guarantee a living wage for the coffee farmers we work with. This is because Fairtrade is essentially unable to account for the specialty coffee model, which pays a premium for quality. The specialty trade model we work with is a separate system which guarantees a living wage (not just minimum wage) for coffee farmers. 

We’re partnered with Raw Material, who source green coffee directly with farms all over the world and guarantee a fixed, premium margin for their coffee, regardless of the constantly fluctuating market price. 

 


Distribution

 

 

Where can I find Minor Figures products?


Find our Barista Brews and Barista Oat at the following retailers: Sainsbury’s, Ocado, Whole Foods Market, Planet Organic, As Nature Intended, Sourced Market, and Selfridges. You can always find us online at Amazon and on our website, at independent groceries, and served behind the counter in local, specialty coffee shops all around the world

 

How can I stock Minor Figures products for my shop / café?


Reach out here!

 

Do you offer wholesale discounts on large orders?

 

Yes! If you're a shop, café, or distributor looking to make your first order, please get in touch here.

 

 

 

Shipping & Delivery

 

 

How much is shipping? Can I get free delivery?


We offer free shipping on all orders over £20 in the UK, and a flat rate of £3.99 for orders below.

 

 

Do you deliver outside the UK?


Unfortunately, all shipping to the EU is currently on hold due to complications resulting from Brexit. However, you can order Minor Figures products via Amazon.